Official Appointments

No other company can boast as many official appointments from sports and cultural governing bodies to provide hospitality.  This stamp of approval, combined with our experience and expertise, ensures that you are guaranteed the best seats and the most luxurious facilities.

Why Book Official Hospitality?

In today’s business environment, hospitality is a vital part of building and maintaining client relations. With so many options to choose from and so much at stake, it is essential companies know what they are booking. It is therefore vital that the people booking hospitality understand the differences between official and unofficial providers.

Official hospitality providers are chosen by the event owner or organising body to create, market and sell hospitality programmes on their behalf.  This guarantees that everything, from the ticket location to the food and beverage on offer and the level of service provided, is of the highest possible quality. In addition, the revenue generated by these hospitality programmes is then invested directly back into the event or sport as a whole.

Unofficial hospitality providers do not have a direct relationship with event owners and are not require to offer a certain level of service. Hospitality facilities are often located off site, a long way (sometimes even miles) from the event, making it difficult and impractical to both spectate and enjoy the hospitality. Unofficial suppliers usually have to rely on the grey or black market for tickets, therefore their suppliers’ tickets may be of a much lower category than those offered by official suppliers.

In extreme cases, unofficial hospitality providers are let down by their suppliers and left without tickets for their customers. This is highly embarrassing for both the host and their guests and would undoubtedly damage their business relationship.

Keith Prowse only sells official hospitality which guarantees customers the best facilities, official event tickets, great service and peace of mind; as well as ensuring that the money is maintained within the event. Keith Prowse’s knowledge and relationships within the industry mean that customers and their guests can relax and enjoy a day to remember.

Keith Prowse Code of Conduct

Here's our ten point code of conduct by which Keith Prowse operate and all other hospitality suppliers should operate:

• Hospitality suppliers should only sell packages including tickets relating to events they are officially appointed to.
• Hospitality suppliers should make clients aware of the source of official tickets.
• Online booking procedures to use the latest secure transaction technology including an identity assurance warranty.
• Contracts should include all components which make up part of a package; no service charges should be made.
• Cancellation policies to be made clear to clients at the point of purchase.
• Clients should be offered optional cancellation protection to safeguard against proceedings that may lead to the cancellation of an event such as inclement weather.
• Hospitality suppliers should not mis-sell and embellish their products, compromising the integrity of the corporate hospitality industry.
• Hospitality suppliers to ensure any literature, photography or electronic media issued to clients accurately reflect the packages they concern.
• The corporate hospitality industry should not be brought into disrepute by the sacrificing of quality and service in order to facilitate heavily discounted rates.
• Hospitality areas should be located within the official facilities sanctioned by the rights holder.