Keith Prowse is the UK’s leading corporate hospitality and tours provider, specialising in sporting and cultural events.
Our hospitality packages give you and your clients direct access to the best facilities at the world's premier events.
Our clients report tangible benefits from entertaining at Keith Prowse hosted events, in terms of building strong and lasting business relationships. In addition, they provide an excellent reason to meet business associates face to face whilst enjoying a shared interest and presenting your company in a positive light.
Superior Service
True to its motto “Your Experience, Our Passion”, Keith Prowse is extremely passionate about hospitality and every event has been created with the customer experience in mind.
A personal service
Keith Prowse Account Managers offer a high level of service and attention to detail. Their involvement is always proactive and they will be able to advise which events are best suited to your organisation based upon your entertaining objectives. This personal service ensures that where appropriate, Keith Prowse can tailor an event to a particular specification or offer a range of options from which customers can choose.
A tailor-made experience
Each event is meticulously planned months in advance. This includes contract negotiation, venue building and package construction, through to the finer details such as menu design, choosing floral displays and recruiting dedicated event staff. Upon booking, event guides are dispatched prior to the official event documentation and, where appropriate, tickets are sent to the customer several weeks in advance. Customers also have the option to display their own corporate branding at the event itself.
On the day
Champagne receptions, lunches and afternoon teas are timed to coincide with natural breaks in the action. This provides hosts with the perfect opportunity to interact with their guests. Our staff will attend to every detail to create a relaxed atmosphere; leaving customers free to do what they do best – impress their guests!
As the UK gears up for a Golden Decade of Sport, Keith Prowse has launched an easy-to-use guide to ensure that corporates buy bona fide hospitality packages.
With the market approaching £1bn and limited regulation of the sector, the lines between official and opportunistic, unofficial suppliers has become blurred:
-
Always buy from a supplier who is accredited as an ‘official’ supplier. Think of it as a warrant of quality that has been endorsed by the rights holder of the event.
-
Do not be fooled by the telesales call that offers ‘a table that has just become free, as a client has just cancelled’. This poorly conceived sales tactic is overused and often a year ahead of the actual events taking place!
-
Be sure to ask the source of the tickets which make up the corporate hospitality packages. Working with the rights holder means that official suppliers will have bona fide tickets sourced directly (and these tickets should always be located together).
-
Always check the cancellation policies that have been put in place by the hospitality provider.
-
The hospitality industry is unregulated. If you have any doubt whatsoever, contact the host venue directly. They will know immediately who the appointed suppliers are and will be able to verify any questions or queries you may have.
-
Do not be taken in by spectacular photography, costly looking brochures and collateral. These do not necessarily reflect what you will get on the day.
-
Be price conscious. Do not get sucked into buying the cheapest as low prices don’t necessarily mean value for money.
-
Read the contract and check exactly what is included in the corporate hospitality package.
-
Ask for the locations of the facilities that make up the package. They should all be close by; be very wary of having to leave the grounds for lunch!
-
If you have any doubt at all, ask for previous client recommendations and endorsements.
Given potential confusion regarding the use of the name “Keith Prowse Ticketing”, we would like to take this opportunity to confirm that Keith Prowse Ticketing, which is owned by Seatem Group, is a different company from Keith Prowse Ltd, which is owned by Compass Group UK & Ireland. For a full statement click here.
back to top >
For over 220 years, the name Keith Prowse has been synonymous with entertaining at the top social and sporting events in the UK. The name stems back to when two London gentlemen, Mr William Keith and Mr Robert Prowse who were well known within the theatre world, pioneered the concept of selling theatre tickets.
Over 200 years later, Keith Prowse is the market leader within the hospitality industry. Established in 1975, The Keith Prowse hospitality division pioneered the concept of linking business and sport through the practice of entertaining clients at events, by offering exclusive areas, such as executive boxes or restaurants where
businesses could entertain their guests in comfort, away from the crowds and the unpredictable British weather.
Throughout the 1980’s and 90’s, Keith Prowse refined its product and service levels to such an extent that Keith Prowse hospitality packages became the industry benchmark against which all other hospitality products in the marketplace
are measured.
Keith Prowse's market leading position is supported by its parent company, Compass Group. Compass’s catering activities perfectly complement Keith Prowse’s already close relationships with its events. As the world’s largest food service provider, Compass operates in 60 countries, employing 388,000 people, with annual sales of over £11 billion.
In the UK, Compass Group offers the country’s premier sporting, social and corporate events a service that is second to none for food services, corporate hospitality and venue management. Corporate hospitality is often the most effective way to obtain the crucial time needed with customers to clinch that important deal. By ensuring its customers can impress potential clients and reinforce their current relationships, Keith Prowse has gone from strength to strength. Keith Prowse not only sells but also creates the hospitality packages it offers its customers; this ensures a superior service from the time of booking, through to the event itself and post event evaluation.
back to top >
It's easy for us to say we offer the best in corporate hospitality but don't just take our word for it - read what our clients have to say about our services:
"Art and I just wanted to say a heartfelt "Thank You" to your hardworking staff for a truly memorable experience! Everything was so beautifully and efficiently handled that we truly felt at ease, supremely happy and very, very pampered. It was a dream come true for us and you and your staff were instrumental in keeping it a stress free experience. Thank you once again for a host of wonderful memories."
Linda and Art Dilley, Australia
Wimbledon Tennis Championship
---
"A little message to say that everything was perfect!! We enjoyed a wonderful day on centrecourt, say a exiting battle between Roger Federer and Falla and loved every minute at Wimbledon. The organisation of the Experience was very professionel and felt very good. Thanks for this wonderful Experience!"
Odette and Gabriel van Kaam
Wimbledon Tennis Championship
---
"We were looked after superbly well by all of the Keith Prowse Hospitality Team -nothing was too much for them. The food and drink was excellent throughout the day and the view from the India Suite was fantastic.We got some great pictures of our day. Cheers for a thoroughly enjoyable time."
Matt and Lisa Bateman
England v Pakistan Test Match
---
"I just wanted to send a quick email to say Thank you to everyone for a
fantastic day.The whole hospitality programme was excellent and our clients enjoyed the day immensely. The service and all the staff involved were fantastic and second to none. THANK YOU!"
Joanne Tang, ExxonMobil
Henley Royal Regatta
---
"Just wanted to thank you for the wonderful day on Saturday. It was amazing to experience Twickenham in all its glory. As you predicted we really did have such a fun day!"
Ciara McAuley, Blackrock
Wakefield's, Twickenham
---
“Had a fantastic time, the icing on the cake being the position of the table… ‘prime’ position. It was fantastic so thank you very much for arranging this.”
CricketWeb
Test Series at Lords
---
"Thank you for a great evening. The group thoroughly enjoyed the show and the dinner at Incognico afterwards was superb. Please pass on our thanks to all of the staff at Incognico for the dedicated service and excellent cuisine. All in all it was a great night and thoroughly enjoyed by all."
Capital World Travel Ltd
We Will Rock You/Incognico Theatre Package
---
"Professional touch from A – Z. Impressive arena, great hospitality package and the NBA always put up with a great show. We look forward to future events."
Christian Valentin
NBA
back to top >
Keith Prowse Code of Conduct
Here's our ten point code of conduct by which Keith Prowse operate and all other hospitality suppliers should operate:
-
Hospitality suppliers should only sell packages including tickets relating to events they are officially appointed to (or in the case of agencies with the blessing of the official suppliers).
-
Hospitality suppliers should make clients aware of the source of official tickets.
-
Online booking procedures to use the latest secure transaction technology including an identity assurance warranty.
-
Contracts should include all components which make up part of a package; no service charges should be made.
-
Cancellation policies to be made clear to clients at the point of purchase.
-
Clients should be offered optional cancellation protection to safeguard against proceedings that may lead to the cancellation of an event such as inclement weather.
-
Hospitality suppliers should not mis-sell and embellish their products, compromising the integrity of the corporate hospitality industry.
-
Hospitality suppliers to ensure any literature, photography or electronic media issued to clients accurately reflect the packages they concern.
-
The corporate hospitality industry should not be brought into disrepute by the sacrificing of quality and service in order to facilitate heavily discounted rates.
-
Hospitality areas should be located within the official facilities sanctioned by the rights holder.