Fever-Tree Championships FAQs



How do I book hospitality for Queen’s?


You can choose and book your hospitality experience on our Fever-Tree Championships event page. Here you will be able to view all available packages and facilities and book directly online via our basket and checkout facility.


Do you send out tickets in the post?


Yes. We aim to send all documentation to you two weeks before the day you attend. Court tickets are given out on the day during lunch as they are valuable and you do not need the ticket to gain access to the grounds.


What is the dress guide?


The dress code for the President’s Room is jacket and tie. For all other areas, we recommend that you dress smart casual, with no ripped jeans, running shoes or vest tops.


Where is the best place to meet my guests?


The best place to meet your guests is at your table in the hospitality suite. Our hostesses will escort you and your guests to your table when you arrive.


Am I allowed to leave Queen’s and allow a colleague to replace me in the afternoon?


Unfortunately not, tickets are non-transferable.


Do you employ official photographers on event day?


We occasionally employ the services of a professional photographer/videographer to capture hospitality images for use by Keith Prowse in marketing activities which may include, but isn’t limited to the following: our own and third-party uses. Please speak to a member of staff if you wish to be exempted from this activity.


Who should I inform if my guests have dietary requirements?


You can complete guest dietary requirements via 'Manage guests & tickets' in your online account. If you have not yet registered on keithprowse.co.uk, please follow these instructions. We also send out a reminder around six weeks prior to the event. Every effort will be made to accommodate any late requests.


Do you get an official souvenir programme on the day?


Official souvenir programmes are available on request from your hostess, on the day and an order of play (one per guest) will be provided on the day.


Can you ensure that my ticket seats will all be together?


We endeavour to seat all guests together.


Can you hire seat cushions?


Yes, if you would like to either hire or buy a seat cushion, please speak to a member of the Event Team on the day at an additional cost.



The majority of our facilities are accessible, with the exception of the Real Tennis Museum and Real Tennis Dedans (which does not offer step-free access).

  • Love Fifteen is located on the ground floor of the hospitality village and is fully accessible.
  • Roof Garden is located on the first floor of the hospitality village and is fully accessible via a lift.
  • Club Lounge is located on the first floor of the hospitality village and is fully accessible via a lift.
  • President’s Room is located on the first floor of the Club House and is accessible via a service lift, which is in use throughout the event.

For a more comfortable experience, guests with limited mobility are recommended to book hospitality in Love Fifteen, Roof Garden or Club Lounge.

We also offer accessible courtside seats, available on request and subject to availability. Please request more information at time of booking.

Unfortunately there is no disabled parking on-site, but there are car parks in the local area that can offer disabled parking. The nearest underground stations with step-free access are Earls Court station and Hammersmith station.


How do I travel to Queen’s?


Barons Court Station (Piccadilly and District Lines) is a four minute walk from: The Queen’s Club, Palliser Road Entrance, Barons Court, W14 9EQ.


Do I have access to car parking?


Due to widespread parking restrictions, visitors are strongly advised to use public transport to travel to the Queen's Club Championships. Check your route in advance to ensure you leave enough time to travel on the day.


What can I bring into the Fever-Tree Championships?


Alcohol - Due to licensing laws, no alcohol may be brought into the grounds and we ask that you please drink responsibly and respect our neighbours whilst at the event.

Mobile phones, flash photography, laptops and professional video equipment may not be used in the grandstands or in the vicinity of any courts. Photography equipment with lenses of more than 300mm when extended are not permitted.


What type of bag can I take with me?


Note that all visitors are subject to bag inspections and wand body searches which may slow down entry into the grounds. There are no left luggage facilities and bags larger than 40cm x 30cm x 30cm are prohibited from the ground.