Twickenham FAQs

 

PACKAGES

 

WHY SHOULD I BOOK OFFICIAL HOSPITALITY?

 

We understand it is difficult to know when purchasing corporate hospitality if the supplier is official and trustworthy. England Rugby Hospitality is a joint venture between the RFU and official sales agent, Keith Prowse. We are the only official suppliers of hospitality within Twickenham Stadium, which provides the following advantages:

- Guaranteed prime official match day tickets
- Premium service
- Peace of mind
- Money from hospitality is fed back into RFU.

We carry the ‘Good For Rugby’ mark and more information about what this means can be found here.

 

WHEN WILL I RECEIVE MY DOCUMENTATION?

 

All event documentation and match tickets will be sent to you two weeks prior to the event. Please ensure you bring these items with you, as you will be unable to gain entry into the stadium without these. 

 

HOW DO I INFORM YOU ABOUT ANY DIETARY REQUIREMENTS OF MY GUESTS?

 

You can now add each guest’s dietary requirements via ‘My Account’. Any severe intolerances or kosher requests need to be made one week before your arrival. We always do our best to accommodate all dietary requirements, but requests made less than 48 hours before attendance cannot be guaranteed.

 

VENUE

 

HOW CLOSE ARE MY SEATS?

 

As we have seats throughout the Stadium, ticket location is dependent upon a number of factors, including the facility you have booked and how many packages you have bought. We always endeavour to make the walk from your facility to your seats as short as possible. But you can be assured that you'll enjoy among the best seats in the house. Visit the facilities pages for more information and to see a view from the seats provided by that facility.

 

WHAT IS THE DRESS CODE?

 

There is no strict dress code, we would recommend smart casual.

 

WHERE IS THE BEST PLACE TO MEET MY GUESTS?

 

The best place to meet is within your facility. Our hostesses will escort you and your guests to your table upon arrival.

 

TRAVEL

 

HOW FAR IS THE STADIUM FROM TWICKENHAM STATION?

 

Turn right out of the station exit and the ground is approximately a 10 - 15 minute walk from the station and is clearly signposted.

 

WHERE CAN I PARK ON ARRIVAL AT THE STADIUM?

 

Car parking is available at an additional cost, it must be purchased in advance of the match day and is subject to availability. Please contact your account manager for further details.

 

IS THERE ANYWHERE I CAN STORE MY LUGGAGE?

 

Unfortunately we do not have luggage storage facilities within the Stadium. The RFU have been increasing security measures for the upcoming games, additional security check points and measures including bag searches and pat downs will be in place at the entrance points to the stadium. Spectators are asked not to bring large bags, sports bags or rucksacks into the stadium on match day.

 

GENERAL

 

ARE THE HOSPITALITY FACILITIES ACCESSIBLE FOR DISABLED GUESTS?

 

As well as being the Home of England Rugby, Twickenham Stadium is dedicated to providing a great environment and an enjoyable, accessible experience for every individual. We’re proud our attention to detail recognises and reflects the differing needs of our disabled visitors. The design of the majority of facilities allows for easy wheelchair access and there are disabled toilets across the venue.

British Airways Rose Garden: Due to building restrictions in this area of the venue, The Rose Garden is not suitable for wheelchair users.

 

DO YOU EMPLOY OFFICIAL PHOTOGRAPHERS ON EVENT DAY?

 

We occasionally employ the services of a professional photographer/videographer to capture hospitality images for use by England Rugby Hospitality and Keith Prowse in marketing activities which may include, but isn’t limited to the following: our own and third-party uses. Please speak to a member of staff if you wish to be exempted from this activity.

 

DO I NEED TO DO ANYTHING BEFORE THE EVENT?

 

We will notify you a six weeks prior to the event requesting a host name for your party and any dietary requirements.

 

HOW DOES ENGLAND RUGBY HOSPITALITY SUPPORT ENGLAND RUGBY?

 

The impressive East Stand development, which opens its doors on Saturday 3 November, will create an additional 11,600m2 of space over six levels delivering a superior match day experience. Further details on how hospitality benefits grassroots investment in the sport can be found here.